1. Privacy Policy

Pursuant to the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation), we inform you that the data you provide will be processed by the owner of this website for the following purposes:

“Customer Service / Contact” Section: The data you provide will be processed for the purpose of responding to your queries or requests and providing the services you have requested.

“Newsletter Subscription”: We inform you that the data you provide will be processed for the purpose of sending commercial information about our hotel via regular mail, email, text message, or fax.

"Reservations": The personal data provided in this section will be processed for the purpose of managing the reservations you request. In all cases, the data provided may be processed for the purpose of compiling internal statistics to improve our services. The personal data provided will only be retained for the duration of our business relationship and will be blocked once it has ended, for the period established by legal requirements. These data will be available only to the Courts and Tribunals to address potential claims, after which they will be deleted. The legal basis for processing your data is the fulfillment of the contractual obligations you assumed when requesting our services. We inform you that the personal data provided may be processed for the purpose of sending you informative and other communications (offers, events, congratulations), for which you must tick the following box provided for this purpose. The data provided will be retained for this purpose as long as you do not request the cessation of marketing communications. You have the right to withdraw your consent at any time. Withdrawal of consent will not affect the lawfulness of processing based on consent prior to its withdrawal. You may exercise your rights of access, rectification, erasure, objection, and restriction of processing at any time by contacting the following email address: @@email@@ or the following postal address: @@hotel@@, located at @@direccion@@.

Once we receive your request, we will send you a form to exercise the specific right requested. You must complete this form and send it to us along with a photocopy of your ID or passport. Once we receive this documentation, we will assist you in exercising your rights within the legally established timeframes. If you are not satisfied with the exercise of your rights, you may file a complaint with the supervisory authority, the Spanish Data Protection Agency: www.agdp.es

1.1. Conditions of the insurance provided by FlexMyRoom

By contracting our services, you authorize us to transfer your personal data to the company FLEXMYROOM INSURETECH, SL, domiciled in Benidorm (03503 – Alicante), Calle Gerona, 13, Local CA 18, and with CIF number B42687616, for the sole purpose of protecting your reservation and enjoying the insurance services and products it offers. Only the data strictly necessary for the activation of the insurance (name and surname, identity number, postal address and contact information) will be transferred, in our mutual interest. This entity will delete your personal data when the service has ended and the legally established deadlines have been met. You may exercise your rights of access, rectification, deletion, restriction of processing, data portability, and objection to processing and not be subject to automated decisions at the email address datos@flexmyroom.com

2. Cookies

See cookie policy

3. Visitor log

Each time you access the @@hotel@@ server, the user's IP address will be collected and logged, along with the pages they visit on @@hotel@@. This data will be stored in a log file for statistical purposes and to determine the number of pages viewed.

4. Hyperlinks

The @@url@@ portal allows access to other websites managed and controlled by third parties through various links to facilitate users' search for information, content, and Internet services. This cannot be considered a recommendation or invitation to visit these websites under any circumstances. The creation of a hyperlink from a website on another Internet portal to any of the pages on the paratytech.com portal must comply with the following conditions:

• Any hyperlink to the @@url@@ portal will be made to its main page or main pages of the sections it contains;
• Reproduction of the services or contents of the @@hotel@@ portal is not permitted under any circumstances;
• The website on which the hyperlink is established will not contain information or content that is illegal, contrary to morality, good customs or public order, nor will it provide content that is contrary to any third-party rights;
• No false, inaccurate or incorrect statements will be included regarding the pages of the paratytech.com portal, nor regarding its services or content;
• Deep-links, IMG or image links, or frames with the pages of the paraty.es portal will not be established without the prior express authorization of @@hotel@@;
• Except for those signs that form part of the hyperlink, the web page on which it is established will not contain any brand, trade name, establishment sign, denomination, logo, slogan or other distinctive signs belonging to @@hotel@@;
• The establishment of the hyperlink does not imply the existence of any relationship between @@hotel@@ and the owner of the website or portal from which it is created, nor does it imply that @@hotel@@ has authorized the hyperlink or supervised, known, accepted, or assumed responsibility for the services and content offered on said portal. @@hotel@@ does not market, pre-control, or endorse the content, services, and information available on said websites, and is not responsible for them or for the information and statements included therein. @@hotel@@ is also not responsible for damages of any kind that may arise from access, maintenance, use, quality, legality, reliability, and usefulness of the content, information, communications, statements, products, and services existing or offered on websites not managed by itself.

5. General

@@hotel@@ reserves the right, without prior notice and at any time, to temporarily suspend access to its website and to make any changes it deems appropriate to the website, the services or information offered, the presentation or location of the same and the conditions of access and use of the @@hotel@@ website. All information received on this website will be considered provided to @@hotel@@ free of charge. Email will not be considered a valid means of filing complaints. To do so, you should contact the Legal Department of @@hotel@@, located at @@address@@, which will indicate the channels to be followed in each case.

All matters relating to the @@hotel@@ website are governed by Spanish law and are subject to the jurisdiction of the corresponding Courts and Tribunals, with the waiver of any other jurisdiction that may apply.

6. Veracity of the data

The user will be responsible, in all cases, for the veracity of the data provided. @@hotel@@ reserves the right to exclude from the registered services any user who has provided false information, without prejudice to any other legal actions. Furthermore, the user must be duly authorized to provide third-party data. Users may only provide such data to the hotel with the consent of future hotel guests. Such information, which will allow @@hotel@@ to provide better service to its guests, is optional. Therefore, providing it implies, under their sole responsibility, the user's assumption of the duty to inform them of the content of our Privacy Policy prior to providing personal information.

7. Hotel Responsibility

Access to the website does not, under any circumstances, imply the existence of a commercial relationship between the user and @@hotel@@. The portal only provides information about hotel vacancies at the time of the request. Therefore, if you make a reservation online, you are booking directly with the hotel and not with the portal. The printed version of the reservation you make serves as a reference when you visit the hotel. Booking hotel nights on this website implies the client's acceptance of each and every one of the general conditions set forth herein. By accepting the following clauses, you declare and agree:

1) Be of legal age and have full capacity to make the reservation, declaring that you understand and comprehend all the conditions found on the website.
2) That the data provided when making the online reservation are true, complete and concise.
3) Only those pages that appear in the web map are included in the website.
4) That access to this website is the responsibility of the user.
5) Once the reservation has been made, the electronic document in which it was formalized will be archived, and you will be able to access it at any time.
6) Confirms the reservation made, that is, the dates indicated, the number of rooms, people and the hotel chosen.
7) The conditions and price of the reservation made are those expressly determined in the rate conditions expressly included on the page where you make the reservation.
8) Regarding your relationship with the portal, it offers you the option of booking rooms at the chosen hotel through its website, but does not offer any hotel services under your responsibility.
9) Your card details are collected to guarantee your reservation. Payment will be made at the selected hotel. Only in the case of cancellations or no-shows will the reservation be cancelled and you will be charged the amount specified in the rate conditions.
10) Offers will only be valid for as long as they remain accessible to the recipients of the service.

8. Prices

The prices indicated are retail prices, VAT included. The price includes: Price per night based on the room type and plan selected, with the exception of hotels where the inclusion of other services is specifically indicated. The price does not include: Any service not specified, as well as extras such as transfers, tips, phone calls, laundry services, minibar, parking, etc. Check-in and check-out times: As a general rule, and unless otherwise expressly agreed with the establishment, rooms may be used from 2:00 PM on the day of arrival and must be vacated by 12:00 PM on the day of departure.

9. Passports and visas

All travelers, without exception (including children), must carry valid personal and family documentation, whether passport or national identity card, in accordance with current legislation. When travel requires it, they will be responsible for obtaining visas, passports, vaccination certificates, etc. Minors under 18 years of age must carry written permission signed by their parents or guardians, in case it may be requested by any authority. Should any authority refuse to grant a visa for reasons specific to the traveler, or should entry into the country be denied due to a lack of the required documentation, or due to a defect in the required documentation, or due to not carrying it, the hotel declines all liability for such incidents. Any costs incurred will be borne by the traveler. In these circumstances, the conditions and rules established for no-shows will apply.

10. Additional services

To offer you additional services related to your stay, the hotel may share certain personal data (such as name, email address, and preferences) with third-party providers with whom it maintains contracts that guarantee compliance with the General Data Protection Regulation (GDPR). These providers act as data processors and use the information only in accordance with the hotel's instructions, with appropriate guarantees of security, confidentiality, and limited use for the contracted purposes. You may exercise your rights at any time in accordance with current regulations.